Your Privacy is Our Priority
At Big Watch World, your privacy is very important to us. We value you as
our customer. We appreciate your business and understand the importance
of protecting your rights. We hope to address all of your concerns
through this list of privacy-related Frequently Asked Questions.
Does Big Watch World collect my IP address?
Yes.
We use this to identify your personal computer and your shopping cart,
as well as to help us diagnose any problems you may encounter with our
server. However, please know that IP (Internet Protocol) addresses are
not linked to any personally identifiable information.
Why does Big Watch World need my personal Information?
We
use your name, e-mail address, phone number, mailing address and credit
card information to process your orders, respond to your questions
and/or notify you if you enter and win a contest on our site. This
information is stored in a secure database, and is only available to
individuals with proper clearance.
To
offer our products and services in the most efficient manner, Big Watch World reserves the right to contract with third party service partners.
These partners provide us with data collection, storage, e-mail/mail
support, analysis and reporting services and are restricted from using
your information in any way, other than to help us make our site and
services more useful to our visitors. Service partners are required to
sign confidentiality agreements and will abide by Big Watch Worlds
privacy policies. Additionally, we may share information with law
enforcement agencies or other companies assisting us in fraud
prevention or investigations.
What if someone makes an unauthorised purchase on your credit card?
In
the unlikely event that you experience unauthorised use of your credit
card, promptly report the fraudulent activity to your credit card
company immediately.
Will I receive mail from Big Watch World?
We
only send information about our hot deals and specials to our customers
who find it useful. You can opt-out of receiving future communications
from us at any time.
How safe is it to shop online?
Today,
the Internet is actually the safest way of doing business with your
credit card. We have made it safer to use your credit card on our site
than it is to use it in more traditional ways, such as in retail stores
or restaurants. We do this by using SSL technology to encode all of
your personal information.
What is SSL and how does it protect my privacy?
We
use Secure Socket Layer (SSL) technology for mutual authentication,
data encryption and data integrity, all to ensure secure transactions
for our customers. SSL is the industry standard security protocol to
encode sensitive information such as your credit card number. It
protects data from loss, misuse, interception, alteration, and reading
by unauthorised parties while such data is being communicated over the
Internet. SSL creates a shared digital key, which only lets the sender
and the receiver of the transmission scramble and unscramble
information. To everyone else, even to the servers relaying the
message, the SSL transmission is indecipherable. SSL encryption can
only be broken by intercepting the encrypted message, recording it, and
using a computer to try every possible combination until the key is
cracked. Most keys range from 40 to 1,024 digits long. As you can
imagine, the number of possible combinations can be into the billions
and beyond!
Ok, so how does encryption work?
Encryption
is based on the mathematical scrambling and unscrambling of messages.
The type of encryption we use assigns two keys, a public key and a
private key. When you send us a message, you use our public key to
encrypt your message. Once we receive your encrypted message, we use
the private key to decode it. The same key cannot both encrypt and
decrypt information. So information encrypted using the private key can
only be decrypted using the public key, and vice versa, ensuring the
security of your information.
I've heard a lot about Secure Sites. What does that mean?
Before
completing any transaction on a website, you should make sure it is a
Secure Site. Being on a Secure Site means that you are connected under
the cloak of SSL security. You can tell if you are on a Secure Site if
you see a padlock or key somewhere along the bottom of your browser's
window. If the lock is closed or if the key is unbroken, you are
dealing with a Secure Site.
What are cookies and how do they affect my privacy?
Simply
put, a "cookie" is a small file that serves as an identifier stored on
your personal computer. Although cookies are not required by you to
browse our site, we use cookies to make web shopping possible. For
instance, when you are ready to purchase an item, a cookie allows our
site to "remember" that you have added the item to your electric
shopping cart.
Big Watch World contracts with third party service partners to provide us with data
collection, storage and reporting services. Under no circumstances are
these partners permitted to use your information in any manner, other
than to help us make our site more useful and efficient for our
visitors. Service partners are required to sign confidentiality
agreements and will abide by Big Watch Worlds privacy policies
What if I still do not feel my online transaction is secure?
We will be happy to assist you with your purchase over the phone at
If you have any additional questions about our privacy practices,
please contact info@bigwatchworld.com
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